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April 13, 2022

Xero Accounting Review Cloud-Based Books Updated 2023

based accounting software

That can be limiting, even for freelancers and sole proprietors. For unlimited invoicing and bill-paying capacity, you’ll need to upgrade to the Growing plan. Xero doesn’t provide a phone number on its customer support page, but a representative will call you if necessary. This is a serious drawback if you want to be able to pick up the phone and talk through an issue or are new to accounting software and have lots of questions. Feature set includes an excellent mobile app and suite of reports, capable invoicing features, plus automated bill and receipt capture through Hubdoc. The accounting features available are well suited to small businesses or for use by accountants and bookkeepers, but less so for very large organisations.

One challenge I face with Xero is its limited customer support. I have experienced difficulty getting timely help from Xero’s customer support team. While Xero does offer a knowledge base and community forums, it can be frustrating to have to wait for a response to a support ticket or to not receive the level of support needed. It had to take days before I could speak with a customer care representative. Accounting Power is an accounting software designed to assist small to midsize businesses with inventory, and project… Considering all the features it has, Xero’s “growing” pricing plan is perfect for small- to medium-sized businesses.

This site new hire paperwork checklist products and services that the ZenBusiness family of sites sells. Readers should be aware of this when evaluating service providers, reading reviews, and making purchase decisions. The content on this page is for informational purposes only, and does not constitute legal, tax, or accounting advice. While uses best efforts to keep all information on its site current, readers should know that it is not responsible for the accuracy of any third party content. Many of Xero’s positive reviews revolve around its strong value for the money and the ability to add as many users as you want. QuickBooks introduced a special product for Etsy integration, but early adopters had problems with data disappearing and no way to recover it.

Why Xero Is Best for Payments

If there’s any important information, you can only communicate it through the personalized email that comes with your invoice. You can also set whether you’d like to include the tax in the subtotal of your invoice or not. Before you create your first invoice, you might want to visit Xero’s “invoice settings” page, where you can customize the theme of your invoice or add a new theme. The second way is through your dashboard, in the “invoices owed to you” tab. There, the “new sales invoice” button will take you to your new invoice. If your bank isn’t one of Xero’s partners, you have two options.

xero accounting software review

If you have employees, you can integrate them into the system and set up payroll. You will have the opportunity to create invoice templates with your logo and send them out manually or on a recurring schedule. Because Xero is designed for you to collaborate with your advisor, this step will allow them to assist you with running your business.

Key differentiators & advantages of Xero

Once you start your trial, you can go to the support center, Xero Central, to raise a case with the support team. In more than a few reviews, users praise the stability of the software, saying how it helps them run a successful business with zero disruption. The Client Portal is where your clients can view and manage all their transactions.

The $34 “Growing” plan adds unlimited bills and invoices, along with bulk transaction capability. Finally, the $65 “Established” package adds multiple-currency functionality, project tracking, expense claiming, and in-depth analytics. Last, but far from least, using accounting software can help you prepare reports for investors. For the “early” or “growing” plan, Xero also offers additional integrations.

  • Gusto payroll to any plan for an extra $40 per month, plus $6 per month per person.
  • This site reviews products and services that the ZenBusiness family of sites sells.
  • It makes better use of screen space than its closest competitors and minimizes confusion with its intuitive design.
  • Let’s look at our accounting expert’s walkthrough, analysis, and evaluation of Xero’s accounting features.

If you’re working with an accountant, they can also hop into the system and get things set up. Some of these set up activities include connecting your bank accounts, creating a statement of accounts, getting your customer contacts set up, and creating supplier contacts. Xero is better than most of its competition when it comes to ease of use and getting started. Xero offers fewer payment options than a few similarly advanced competitors, but includes the basics that most accounting tools offer. With Xero, you can accept credit card payments through Stripe, which charges 2.9% and 30 cents per transaction.

Xero Editor’s Score: 9.1/10

Freelancers and sole proprietors can start out with one Xero’s less expensive plans and scale up as their business grows. So why not take a few minutes to download Xero’s 30-day demo and find out if it’s right for you. Compensation may impact the order of which offers appear on page, but our editorial opinions and ratings are not influenced by compensation. Users that are new to bookkeeping won’t be overwhelmed by Xero’s simple and easy-to-navigate layout. This layout makes the reconciliation process, among other accounting tasks, particularly easy. The software shows you potential transaction matches side by side, so you can immediately see if the match is accurate without having to click anything.

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They have a great reconciliation process, and they make everything much, much easier than if I tried to do it all on my own. And, not only easier, but they actually make it pretty enjoyable. They work to predict my transactions and get them all lined up and ready for me, making my job simpler. If you are looking for a program to go with to start up your business, I would suggest trying their demo and seeing how it works for you.

Xero’s interface is simple and easy to use when adding new invoices, receipts and bills. When you add receipts, they will be recorded as an outgoing transaction in your bank account. The dashboard is not as complete as the one you see on the web version, but it’s still enough to provide your financial condition at a glance. Xero’s starter plan, “early,” unlocks all of Xero’s features but limits the number of invoices, bills and reconciliations you have per month. If your business is growing, you’ll pass these limits in no time and will need to upgrade.

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Xero gives you over 50 types of reports including cashflow, AR management, and inventory, all of which are quickly accessible through the mobile app. Overall, my impression of Xero is positive, and I believe it’s a reliable and efficient accounting software for small businesses. It offers many benefits, such as its user-friendly interface, cloud-based nature, and integrations with other tools, which make it easier to manage financial operations. While it may not be the best fit for every business, it’s definitely worth considering. Xero manages the whole accounting of business straight forward.

Xero Accounting Software Review (

Sign up for Lab to get the latest reviews and top product advice delivered right to your inbox. Click a link in the upper right corner to access tasks like editing, emailing, and repeating the invoice. You can also access invoice settings from here, which are thorough.


These steps include connecting your bank accounts so you can import transactions, reviewing transaction categories, and managing bills. Some introductory material teaches you about these functions, followed by links that take you to the pages where you can either practice using the sample data or start entering your own. The Xero family of applications is more affordable than Editors’ Choice Intuit QuickBooks Online, which costs between $30 and $200 per month. The version of QuickBooks that’s most similar to Xero Established costs $85 per month.

Xero is a great QuickBooks alternative for budget-conscious small businesses. With its relatively affordable price points, you get features that you’ll only see in higher-priced plans of other accounting software. However, we found that Xero isn’t suitable for nonprofit entities or specific businesses needing multicompany accounting features. Although overall, it’s great for daily accounting, inventory keeping, and project management.

Category: Bookkeeping

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